Flex + Form Hand Therapy provides excellent care for hand and upper limb rehabilitation.

Previously known as
Diana Francis Hand Therapy.

Hand Therapy is for those with hand and upper limb conditions.

Hand Therapy Treatment

Common conditions treated include:

  • Fractures
  • Joint Dislocations
  • Tendon Injuries
  • Nerve Injuries
  • Sports Injuries/Soft Tissue Injuries
  • Overuse Injuries
  • Chronic Pain
  • Arthritis
  • Carpal Tunnel Syndrome/ de Quervain’s Tensynovitis/ Tennis Elbow
  • Burns

Following assessment of the problem, therapy may include:

  • Education and advice on your condition
  • Home Exercise Program for movement, strength or pain relief
  • Splinting or provision of supports
  • Scar Management
  • Chronic Pain Management
  • Mobilisation
  • Electrotherapy Modalities – including ultrasound, TENS, NMES
  • Oedema and Wound Management
  • Work and activity conditioning
  • Desensitisation
  • Ergonomic modifications and education
  • Hand and Upper Limb assessments and reports

Flex + Form is
a Covid-Safe practice

We take extreme care in ensuring our rooms are thoroughly cleaned after every consultation.

We ask that you please wear a mask to your appointment to protect yourself, our staff and other patients.

Meet our team

Our experienced therapists provide continuity of care, working with you
and your health care team.

Diana Francis

Founder, Hand Therapist

Nicole Young

Hand Therapist

Penny McMahon

Hand Therapist

FAQs

Do I need a referral from a Doctor?

For private paying patients a doctor’s referral is not essential, however it can be beneficial.  You are able to make an appointment without a referral.

For Work Cover and TAC patients you need to bring a current referral from a medical practitioner if you want the consultation to be paid for by your insurance company. 

Patients are responsible for payment of their Workcover or TAC accounts until a valid claim number is provided to the rooms.

What do I need to bring to my appointment?

Please bring along the following items to your first consultation:

  • Referral from a doctor or therapist
  • Any x-rays you have related to the injury you are being seen for
  • Any operative notes if you have had an operation
  • Workcover or TAC claim details
Am I able to claim the account through Medicare?

If your GP recommends that you have Hand Therapy, they may be able to provide you with a plan which will provide you with a rebate from Medicare for up to 5 consultations.   

There are strict guidelines for the provisions of these plans so you will need to speak to your GP as to whether you are eligible.

There will still be an out of pocket expense for you to meet for the consultation.

Am I able to claim the account through my private health insurance provider?

Some extras cover enables you to claim a rebate for your consultations.

The level of rebate available to you will be based on the level of cover you hold with your health insurance provider.  We are sometimes able to claim your rebate entitlement for you via the Healthpoint terminal at our Vermont South rooms.  You may still be out of pocket for a portion of your account.

Do I need to pay for my consultation at the time of my appointment?

We do require payment for the consultation at the time of the appointment. We have EFTPOS facilities available at the Clinic.    Workcover and TAC patients will need to pay at the time of consultation unless they have a current claim number and referral.

Do you see Workcover or TAC patients?

We are more than happy to see Workcover and TAC patients. You will need to bring the following with you to your appointment:

  • Employers address and contact name and number
  • Insurance company handling your Workcover claim
  • Claim number and date of injury (if known)
  • Referral from a Medical Practitioner

If we do not have enough information to be reimbursed by the insurer, for your consultation, we do expect that the account will be settled at the time of consultation by the patient.

Find Us

We are now consulting from 3 locations:

  1. Vermont South Medical Centre
    Level 1
    645-647  Burwood HWY
    Vermont South 3133
  2. Head to Foot Orthotics
    39 Centre Way
    Croydon South 3166
  3. Plastic & Reconstructive Surgery Melbourne
    12 Mitcham Road
    Donvale 3111